Privacy & cookies policy

Who we are

Laered Lar provides bespoke first aid, trauma and emergency response training to professional organisations. This policy explains how information about you is handled when you use this website or make a training enquiry.

For any question about this policy, or to exercise your rights over your information, please use the contact route on the contact page.

Enquiry form data

When you complete the training enquiry form, the information you provide is used solely to respond to your enquiry and to prepare a training proposal. That includes your name, organisation, email address, telephone number, organisation type, the training required, approximate numbers, preferred dates, location and any additional notes.

The lawful basis for processing enquiry information is legitimate interests, namely responding to a request you have made, together with your consent, given via the consent checkbox on the form.

Contact information

If training is booked, contact details are retained for the purpose of arranging delivery, issuing documentation and maintaining accurate training records for certification purposes.

Website analytics

This website can use Google Analytics 4 to understand how visitors use the site, for example which pages are viewed and how enquiries are started. Analytics is only enabled where you have accepted analytics cookies.

Analytics data is aggregated and is not used to identify you personally.

Cookies

Essential cookies and local storage are used so the site works correctly, including remembering your cookie preference. Optional analytics cookies are only set once you accept them in the cookie banner.

You can change your mind at any time by clearing site data in your browser, which will cause the cookie banner to appear again.

How information is used

Information is used to respond to enquiries, provide quotations, arrange and deliver training, issue certification and documentation, and keep records required for the operation of the business.

Your information is not sold, and is not used for unrelated marketing.

How long information is retained

Enquiry information that does not lead to a booking is kept only as long as needed to deal with the enquiry and any follow-up. Records relating to delivered training and certification are kept for as long as is necessary for training records and legal or insurance obligations.

[CLIENT TO SUPPLY: confirmed retention periods for enquiry and training records]

Sharing information

Information may be shared with service providers who support the running of this website and the delivery of training, and with an awarding organisation where certification requires it. Any such provider is required to protect your information and use it only for the agreed purpose.

[CLIENT TO SUPPLY: names of awarding organisation(s) and any third-party processors]

Your rights

You have the right to request access to the information held about you, to have inaccurate information corrected, to request erasure where applicable, to restrict or object to processing, and to withdraw consent at any time.

You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you believe your information has been handled incorrectly.